MEMAHAMI PERILAKU KONSUMEN: TINJAUAN ASPEK PSIKOLOGIS DALAM KEPUTUSAN PEMBELIAN DAN STRATEGI PEMASARAN
DOI:
https://doi.org/10.61393/heiema.v3i2.227Keywords:
perilaku konsumen, psikologi, marketing, consumer behavior, psychologyAbstract
This research aims to delve into consumer behavior using a qualitative descriptive approach. In this study, the researcher serves as the main instrument to gather and analyze the necessary data. The primary method used is literature research, which allows for a deeper understanding of consumer behavior phenomena. By employing this approach, the research is expected to increase confidence in the data, phenomena, and hypotheses generated. The study is also anticipated to reveal the significance of events, processes, and social interactions involving psychological elements such as motivation, perception, attitude, trust, and emotion in consumer decisionmaking. The results of this research are expected to enhance our overall understanding of consumer behavior. The information obtained from this study is expected to serve as a strong foundation for designing more targeted and efficient company marketing strategies, enabling companies to better navigate market challenges and enhance their competitiveness.
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